Privacy Policy

This Privacy Notice for A Piece of Mine Puzzles ("we", "us", or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:

  • Visit our website at www.apieceofminepuzzles.com, or any website of ours that links to this Privacy Notice.
  • Engage with us in other related ways, including any sales, marketing, or events.

Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at apieceofminepuzzles@gmail.com.

1. What Information Do We Collect?

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you purchase items on our shop, or otherwise when you contact us.

The personal information we collect depends on the context of your interactions with us, and may include:

  • Names
  • Email addresses
  • Phone numbers
  • Shipping and billing addresses
  • Contact preferences

Sensitive Information: We do not process any sensitive personal information. 

Payment Data: All payments are processed securely through our third-party payment gateways (such as Shopify Payments, Stripe, or PayPal). We do not store your raw credit card data on our servers.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

2. How Do We Process Your Information?

We process your personal information for a variety of business reasons, including:

  • To fulfill and manage your orders: We process your information to manage your purchases, payments, shipping, returns, and exchanges made through the Services.
  • To deliver and facilitate delivery of services: We use your details to hand off shipments to our courier partners so your puzzles reach your doorstep.
  • To send you marketing and promotional communications: We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time.
  • To evaluate and improve our shop: We may process your information when we believe it is necessary to identify usage trends, determine the effectiveness of our promotional campaigns, and improve our products, marketing, and your overall experience.

3. Do We Use Cookies and Other Tracking Technologies?

We may use cookies and similar tracking technologies to gather information when you interact with our Services. Some online tracking technologies help us maintain the security of our website, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.

We also permit third parties and service providers (like Google Analytics) to use online tracking technologies on our website for analytics and advertising. This helps us understand visitor traffic, tailor advertisements to your interests, or send abandoned shopping cart reminders (depending on your communication preferences).

4. How Long Do We Keep Your Information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements for business owners).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

5. How Do We Keep Your Information Safe?

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

Although we will do our best to protect your personal information, transmission of personal information to and from our website is at your own risk. You should only access our store within a secure network environment.

6. What Are Your Privacy Rights?

  • Withdrawing your consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. You can do so by emailing us at apieceofminepuzzles@gmail.com. Please note that this will not affect the lawfulness of the processing before its withdrawal.
  • Opting out of marketing: You can unsubscribe from our marketing and promotional communications at any time by clicking on the "unsubscribe" link in the emails that we send, or by emailing us at apieceofminepuzzles@gmail.com. You will then be removed from the marketing lists. However, we will still send you transactional, service-related messages that are necessary for the administration of your purchases (like order confirmations and shipping tracking info).
  • Cookies and similar technologies: Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove or reject cookies, this could affect certain features or services of our webshop.

7. Do We Make Updates to This Notice?

We may update this Privacy Notice from time to time. The updated version will be indicated by a revised date at the top of the page. If we make material changes, we may notify you either by prominently posting a notice of such changes or by directly sending you an email notification. We encourage you to review this page frequently to stay informed.

8. How Can You Contact Us About This Notice?

If you have questions, comments, or requests regarding this notice, you may email us directly at apieceofminepuzzles@gmail.com.

9. How Can You Review, Update, or Delete Your Data?

Depending on the laws of your country, you may have the right to request access to the personal information we collect from you, correct inaccuracies, or request that your data be deleted. To request to review, update, or delete your personal information, please submit a request by emailing us at apieceofminepuzzles@gmail.com.